The MSL app is a new mobile application which uses the latest technology to link our customers to our team of experts quickly and easily. We seek to facilitate all aspects of your motor claim with the provision of a professional service which recognizes that being involved in a road traffic accident can be a confusing and stressful event that should be as transparent and brief as possible. You’re in safe hands at MSL, our claims handling experts will deal with all of your claims-related requirements. We will ensure you are kept up to date throughout the entire process. Communicate with your claims handler 24 hours a day by sending messages and photos whenever you like. Your claims handler can also send messages to you which will be kept neatly within the app, recording everything permanently. Features: •View, complete and sign forms or documents, returning them securely •A mobile virtual file of all messages, letters and documents •Ability to track your case against a visual tracking tool •Send messages and photos direct to your claims handler’s inbox (without needing to provide a reference or even a name) •Convenience by allowing instant mobile access 24/7
